Please reach us at redoakstation@gmail.com if you cannot find an answer to your question.
Yes! We offer customized trips specifically designed for families with children. Please check guided trip description for age requirements
We provide a detailed packing list tailored to each trip, provided when booking. Including clothing, footwear, food, and optional gear. Essentials like water, proper hiking shoes, and weather-appropriate attire are must-haves.
Hiking can be dangerous if you are not prepared or do not follow safety guidelines. However, with proper preparation and caution, hiking can be a safe and rewarding activity. You are required to follow all directions of our Guide. Failure to do so will cause the hike to be cancelled on the spot and all money forfeited,
The best time of year to go hiking depends on the location and climate. Generally, spring and fall are the best times for hiking as the weather is cooler and there is less chance of extreme weather conditions. It also depends on exactly what you're wanting out of your hike, Waterfalls, endurance, frozen?
Pets are not permitted on guided hikes unless specified for certain pet-friendly events. Depending on the specific trail we may or may not be able to accommodate pets. All pets must be kept on a leash at all times during the hike if permitted.
You can cancel your booking via email. The refund policy will apply based on the time of cancellation.
We recommend consulting with your doctor before participating. Please inform us of any medical conditions or required medications when booking so our guides can assist if necessary. We will try and accommodate your request. All of our guides are 1st Aid Certified.
All of our guides are certified in first aid, CPR, and wilderness safety. They also have extensive knowledge of local trails, and outdoor navigation.
Our guides are trained to assess risks and prioritize safety. In case of severe weather, we may modify or postpone the itinerary. Refunds or reschedules will be discussed for weather-related interruptions. We reserve the right to cancel trips due to unsafe weather conditions, natural disasters. In such cases, you will receive a full refund or the option to reschedule.